Serge Sheria Profile Photo

Serge M Sheria

IT Consultant | Business Analyst | QA | Software Developer

Transforming business needs into technical solutions with expertise in analysis, development, and quality assurance.

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About Me

About Me

Who I Am

I'm a seasoned IT consultant with over 13 years of experience in bridging the gap between business needs and technical solutions. My expertise spans across business analysis, software development, System analysis & integration, quality assurance, and IT support.

Business Analysis:

Specializing in requirements gathering, process modeling, and creating comprehensive documentation to ensure projects align with business objectives.

Software Development:

Full-stack development experience with modern technologies including JavaScript, Python, and cloud platforms.

Quality Assurance:

Implementing robust testing strategies to ensure software quality, performance, and reliability.

IT Support:

Providing technical support and solutions to optimize IT infrastructure and operations.

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My Skills

Business Analysis

  • Requirements Gathering
  • Process Modeling
  • UML Diagrams
  • Agile Methodologies
  • Stakeholder Management

Software Development

  • JavaScript/TypeScript
  • Java/PHP
  • React/Node.js
  • SQL/MySQL Databases
  • RESTful APIs

Quality Assurance

  • Test Automation
  • Selenium/Playwright
  • Unit/Integration Testing
  • Performance Testing
  • CI/CD Pipelines

IT Support

  • Network Troubleshooting
  • System Integration
  • Cloud Services (Basic)
  • Cybersecurity Basics
  • Help Desk Support

Featured Projects

Business Analytics Dashboard

Business Analytics Dashboard

Interactive dashboard for real-time business metrics visualization.

Power BI SQL Python
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E-commerce Platform

E-commerce Platform

Full-featured online store with payment integration and inventory management.

React Node.js MongoDB Stripe
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Automated Testing Framework

Automated Testing Framework

Custom testing framework for web applications with CI/CD integration.

Selenium Jest Jenkins Docker
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Work Experience

IT Consultant

2025 - Present

Self

  • Led business analysis for enterprise software implementations, reducing project delivery time by 30%
  • Developed custom applications to automate business processes, saving 20+ hours per week
  • Implemented QA processes that reduced production bugs by 75%

Team Lead Software Quality Assurance and System integrator

2018 - 2025

Compu group medical | Capetown - South Africa

  • Translated business requirements into technical specifications for QA teams
  • Created process flow diagrams that improved operational efficiency by 25%
  • Managed QA team and communications across departments

Software Support & Quality Assurance

2015 - 2018

infotech Red / Urbanise | Pretoria - South Africa

  • Report design & implementation Manual and Automation testing
  • Implemented automated testing that reduced QA cycle time by 40%
  • Provided technical support and troubleshooting for client implementations

IT support and system implementation

2010 - 2013

Fintech Africa | Sandton - South Africa

  • Assisted with MIS implementation and maintenance across Africa(South Africa, Niger, Ghana, Tanzania, Senegal, Burkina Faso, Côte D'Ivoire, Nigeria, Mozambique, Sierra Leone and Kenya)
  • Participated in testing, software documentation, and training sessions across Africa(South Africa, Niger, Ghana, Tanzania, Senegal, Burkina Faso, Côte D'Ivoire, Nigeria, Mozambique, Sierra Leone and Kenya)
  • Onsite and remote IT support across Africa(South Africa, Niger, Ghana, Tanzania, Senegal, Burkina Faso, Côte D'Ivoire, Nigeria, Mozambique, Sierra Leone and Kenya)

Get In Touch

Contact Information

Have a project in mind or want to discuss potential opportunities? Feel free to reach out!

Email

sergesheria@gmail.com

info@sheria.co.za

Phone

+243 97 83 26 324

+27 73 17 97 361

Location

Kinshasa, DRC

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